Custom Sleep Therapy ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (www.customsleeptherapy.com).

1. Information We Collect

We may collect the following categories of information:

• Personal information: name, email address, phone number, billing/shipping address, and payment information when you make purchases.
• Account information: username and password if you create an account with us.
• Usage and device data: IP address, browser type, operating system, pages visited, referrer URL, and interaction data.
• Cookies & tracking technologies: data collected through cookies, web beacons, and similar technologies.

2. How We Use Your Information

We use your information for purposes that may include:

• Processing and fulfilling orders, including payment and shipping.
• Providing customer support and responding to inquiries.
• Sending transactional messages (order confirmations, shipping notices) and if you opt in marketing communications.
• Improving and personalizing our Site, services, and products.
• Complying with legal obligations and protecting our rights.

3. How We Share Information

We do not sell your personal information. We may share information with third parties in limited circumstances:

• Service providers: payment processors, shipping partners, hosting providers, and analytics vendors that help us operate the Site.
• Legal and safety: to comply with laws, respond to legal process, or protect the safety, rights, or property of our users or others.
• Business transfers: in connection with a merger, acquisition, reorganization, or sale of assets.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to provide, analyze, and improve our services. You can control cookies through your browser settings, but disabling cookies may affect Site functionality.

5. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy and to comply with legal obligations.

7. Your Rights

Depending on your jurisdiction, you may have rights such as access, correction, deletion, restriction, or portability of your data, and the right to object to certain processing. To exercise these rights, please contact us using the details below.

8. Children’s Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect information from children.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy periodically. When we make material changes, we will update the "Effective date" and post the updated policy on this page.

11. Contact Us

If you have questions or want to exercise your privacy rights, please contact us:

• Email: info@customsleeptherapy.com
• Phone: 888-812-1776
• Address: 100 2nd Ave S Suite 205N #1065 St. Petersburg, FL 33701 United States